We know that all of the good marketing in the world won’t make a difference if your customer does not have an exceptional experience in your destination, at your business, or in your community. The Wisconsin Department of Tourism and Oconto County Economic Development Corporation (OCEDC) want to help you be the best you can be in all of your customer interactions, and have developed a Customer Service Series just for you.
Please join us Tuesday, April 21, 2015 for the Customer Service program at Oconto City Hall starting at 1:00pm. The program is customized to meet various need of small businesses. Sessions presented will be:
*Bringing Fun to Life in Wisconsin
*Fun, Delivered: The Basics of Customer Service
*The Fun Starts With You: Show Pride in Your Region
*Calm Down, Have Fun: Defusing Angry Customers
*Fun For All: Proper Service For Diverse Customers
*Fun Digitized: Customer Service In The Digital Age
This event is absolutely FREE! Register today with Samantha Routheau at 920.834.6969 or by emailing sroutheau@ocontocounty.org.
Take advantage of this FREE event and register as many employees as you wish, there is no limit to the number of employees that can attend.
Attached to this email is a Customer Service Series poster. Feel free to print it and use as appropriate for your business.
Thank you,
Samantha Boucher (Routheau)
Tourism Coordinator
Oconto County
Economic Development Corporation
1113 Main Street, PO Box 43
Oconto, WI 54153-0043
Phone: 920-834-6969 │Cell: 920-604-0074


The 10th Annual Spring Fling & tasting event hosted by the Friends of St. Clare Memorial Hospital, Fri., April 10 at Red Maple Country Club, Suring. This year will be a Night at the Derby with “live” horse races! Tickets are $20 in advance, $25 at the door. Your paid admission includes $500 in “Derby Cash” for horse race wagering and a chance at cash prizes, a commemorative wine or beer glass, unlimited complimentary tasting from our featured vendors and a light hors d’ouevre bar.
Students from several area schools will be participating in a Wisconsin School Music Association (WSMA) sanctioned District Solo & Ensemble Music Festival hosted at Oconto Falls High School on Saturday, March 14, 2015. During the festival, which is free and open to the public, students will perform vocal and instrumental solos, duets, trios and small ensembles before an adjudicator.

